- Who is Shailpar CRM for?
- Small service businesses, agencies and growing sales teams that need one place for leads, deals and follow-ups. If you depend on inbox sync, calling or WhatsApp inside your CRM, it is not a fit today — tell us in the demo.
- What counts as an internal user?
- Anyone on your team who signs in to your workspace, whatever their role, uses one of your included users. Customer contacts you invite to the support portal are not internal users.
- Is the price per user or per company?
- Per company workspace, per month. Each plan includes a number of internal users: 3 on Starter, 10 on Growth and 25 on Business. Extra users are priced in your quote.
- Can existing spreadsheet data be imported?
- Yes, as part of onboarding. We agree which records to bring across and map them to leads, contacts, companies and deals. Cleaning up or de-duplicating messy data is a scoped service, quoted separately.
- What is included in onboarding?
- Growth and Business are proposed with onboarding assistance of a defined scope: setting up pipelines and roles and a walkthrough for your team. Larger migrations, custom workflows and integrations are quoted after scoping.
- Are WhatsApp, email and AI charges included?
- The current plans do not include WhatsApp messaging, email sending or AI features, so there are no such charges. You can log conversations on a record by hand. If usage-based services are offered later, they will be quoted and metered separately.
- Can a company request custom workflows?
- Yes. Describe the workflow in your demo request. Custom workflows, integrations and development are scoped and quoted separately from the monthly plan.
- How do team permissions work?
- Each team member gets a role — Owner, Administrator, Sales Manager, Sales Representative or Viewer — that decides what they can see and change. For example, a Viewer can read records but not edit them, and only some roles can import or export data.
- What product access is currently available?
- Shailpar CRM is in early access. We start with a guided demo using sample data. Workspace access for your team is arranged after we agree fit, scope and a quote; there is no self-serve sign-up or trial at the moment.
- How is pricing confirmed?
- Proposed launch pricing. Your written quote confirms the plan, included users, onboarding and billing terms before anything is charged. Terms such as cancellation, refunds and exporting your data at the end are agreed in that quote, so raise them before you commit.