How payment works
Shailpar does not take card or online payments on this website. There is no checkout, no saved card and no automatic debit.
Before anything is charged you receive a written quote that states the scope, price, taxes, payment schedule and the refund and cancellation terms for that engagement. Payment is made by bank transfer, UPI or another method named in the quote, and each payment is recorded with its reference number.
If anything in your written quote or agreement differs from this page, the written quote or agreement applies to that engagement.
Project work (websites, apps, automation, SEO)
You may cancel a project at any time by writing to us. Work already delivered, and work completed up to the date we receive your cancellation, is charged as set out in your quote. Any amount you paid in advance for work that has not started is refunded unless your quote says otherwise.
If we cannot start or complete the agreed work for reasons on our side, the amount paid for the undelivered part is refunded.
Shailpar CRM plans
CRM plans are billed manually for the period stated in your quote. Nothing renews automatically: a period continues only when you make the next payment.
You can stop at the end of any paid period simply by not renewing. Access continues until the end of the period you paid for. Requests to cancel part-way through a period, or to refund unused time, are handled under the terms in your quote.
A free trial, where offered, costs nothing and needs no payment details.
Payments made twice or by mistake
If you pay the same invoice twice or send money that was not due, tell us with the payment reference. Once the payment is verified against our bank record it is returned to the same account or UPI ID it came from.
How to ask for a refund or cancel
Email shailpar1128@gmail.com (or call +91 87919 85129) with your name, the quote or invoice number and the payment reference. We acknowledge every request within 48 hours and give a decision within 30 days.
Approved refunds are sent by bank transfer or UPI to the original payer. Bank processing time after we send the refund depends on your bank.
Your legal rights
Nothing on this page limits rights you have under applicable consumer law, including the Consumer Protection Act, 2019 in India or the consumer law of the country where you live.
If you are not satisfied with how a request was handled, you can contact our grievance officer, Rajat Malik, at shailpar1128@gmail.com.
Who you are dealing with
Shailpar is a sole proprietorship owned by Rajat Malik, operating from Modipuram, Meerut, Uttar Pradesh, India.
This page is a practical website-specific draft and should be reviewed with legal counsel for jurisdiction-specific wording.
See also the Terms & Conditions and the Privacy Policy.
